Support that knows your business
Your personal contact person who knows your business. No outsourced support providers who cannot relate to your problem.
No ticket lottery, no explaining twice
Traditional IT support means long wait times and repeating your setup to strangers. At Stelvion you talk to a person who knows your environment and can act immediately.
- Named contact person with deep knowledge of your infrastructure
- Direct communication instead of call-center scripts
- Guaranteed response times based on your plan
- Monitoring runs around the clock, so critical issues are detected at any time
What you can count on
- A contact person who knows your setup
- Response times you can rely on
- Critical alerts monitored around the clock
- Every request tracked in your dashboard
A partner instead of a hotline
- 01
Dedicated Contact Person
You get a named contact who knows your infrastructure, your team and your business goals. No explaining your setup from scratch every time.
- 02
Support Orders
Work that goes beyond your plan is booked as a support order with a clear scope. You see the status of every order in the platform.
- 03
Reliable Response Times
Defined response times per plan, with priority handling on higher tiers. Critical alerts from monitoring are covered around the clock.
Every request, and where it stands
Support orders with their state, the team they belong to, the date they are wanted by and how far the work has come.
Explore more features
- 01
Managed Services
Book applications like email, cloud storage and backups as monthly subscriptions. We handle setup, updates and security so you just use them.
- 02
Live Dashboard
See all your services, costs and support status in one place. One clear overview instead of scattered tools.
- 03
Security & Compliance
GDPR-compliant infrastructure in certified European data centers. Encryption, daily verified backups and strict tenant isolation are part of every layer, not an add-on.
Ready to get started?
Create your free account, or book a free consultation and we will find the right setup for your business together.